As I have mentioned in a previous blog post and webinar, I am
a big fan of the interplay between sports and scientific analysis.
I am also a life-long fan of the Denver Broncos. So, it is no
The graphic above has been called the best statistical graphic ever
drawn. It is Charles Minard's infographic of Napoleon's failed
invasion of Russia in 1812-1813. It is ultimately a map overlaid
Another in my 140-word series. As customer experience
professionals, we often conduct customer surveys that primarily ask
customers to provide answers from a defined set of response
options. While I...