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Helping you put the customer at the heart of every decision.

Walker Expert:

Brad Harmon

Brad serves as the senior client service contact for assigned customer feedback engagements, with an emphasis on industry knowledge, research expertise and creation of valuable insights. He plays an active role with clients from the program design stage through project implementation, and into post-project activities. He is especially trained to assist clients in translating findings into meaningful conclusions, developing recommendations, and facilitating client organizations in pursing action plans that will have a favorable business impact.

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Brad Harmon

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