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Celebrate Milestones

In our personal lives, we pause often to celebrate milestones… but are we as attentive in our professional lives?

Strong account management should ensure that achievements (big and small) are celebrated.  Marking smaller milestones builds team morale and serves as a reminder that progress is being made towards an overall goal.  It can also call out individual successes.

Make a splash to celebrate the big achievements.  Publicize success through internal (or even external) communication vehicles.  Plan something social that will pull people outside of their daily work and allow them the space to step back and appreciate what has been achieved.  Invite other business leaders who are impacted by the achievement, and use these celebrations as opportunities to forge stronger relationships beyond the core team.

It is easy to get so focused on the journey that we forget to stop and celebrate how far we’ve come.  Work with your customers to build celebration milestones into your project calendar, and follow through on that plan to maintain momentum and team spirit.

What milestone will your team celebrate next, and how will you mark it?

Jennifer Batley
VP, Strategic Accounts

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