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Characteristics of effective teams

The most effective teams have the following characteristics:

  1. Executive support/involvement – The support and reinforcement from the executive ranks is a must-have in order to implement true culture change.
  2. Diverse, widespread participation – Representatives from the entire organization to ensure proper penetration across the enterprise.
  3. Right team dynamic – Forming a team is a disciplined, structured process.
  4. Understand the “inter-connectedness” of the group – Each team member understands the role they play and how they can help each other.
  5. A network of allies, inside and outside the group –  Advocates that can help advance the cause outside of the core group are identified.

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Walker Weekly

Walker is a consulting firm specializing in customer experience. Helping businesses for more than 75 years, Walker’s diverse team of consultants provides tailored, comprehensive solutions to help companies achieve their business objectives and grow shareholder value. Walker specializes in customer retention and growth, using predictive analytics and other innovative approaches. Walker works with some of the world’s most influential businesses as well as emerging organizations of all sizes. For more information, please visit

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