Walker Information
Helping you put the customer at the heart of every decision.

Do you use customer insights?

Customer strategists are frequently charged with collecting insights from thousands of customers. But are their own people putting insights to use? Find out by conducting your own internal Usage Assessment to answer the question, “Is anybody using this stuff?” Send a simple survey to the people in your organization that seeks to understand common barriers to usage.

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Walker Weekly

Walker is a consulting firm specializing in customer experience. Helping businesses for more than 75 years, Walker’s diverse team of consultants provides tailored, comprehensive solutions to help companies achieve their business objectives and grow shareholder value. Walker specializes in customer retention and growth, using predictive analytics and other innovative approaches. Walker works with some of the world’s most influential businesses as well as emerging organizations of all sizes. For more information, please visit

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