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Have you started planning for CX Day?

Customer Experience Day

Did you know that Customer Experience (CX) has an official day? It's the day we celebrate the companies and individuals who focus on creating a competitive advantage through the experiences they deliver to customers. Yep, it's called CX Day and this year, it is on October 7th.

So, if you haven't already started planning, you should. Here are three ways you can celebrate CX Day:

  • Have fun with employees. Make this the day you celebrate all of the hard work your employees do for customers.
  • Share your celebration with your customers. Recognize them and the impact they are having. 
  • Get involved in the activities that the CXPA is coordinating. There will be local networking events, online events, and more.

What are your plans for CX Day?

About the Author

Leslie Pagel

Leslie Pagel

As vice president of customer experience, Leslie is responsible for incorporating the voice of Walker’s customers into the solutions development process. To do this, Leslie spends the majority of her time interacting with Walker account teams, clients, and prospective clients to understand their business challenges. She coordinates several listening posts that are used to drive strong client relationships and enhance our consulting and technology capabilities.

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