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The Top 10 Innovations I’m Thankful For

With Thanksgiving approaching in the U.S., I’ve been thinking about the innovations that I’m most thankful for in my day-to-day routine. Here is my top 10 list.

10 – Wireless technology  – For reducing the number of cords that I hide behind my TV.

9 – Self service machines –  For giving me the option to avoid human interaction.

8 – GPS – For helping me find the closest Starbucks.

7 – Instant messaging – For giving me a way to get answers to questions immediately.

6 – Twitter – For sharing content.

5 – 3G – For keeping me connected … constantly.

4 – DVR – So I can watch my favorite TV shows when I want to watch them … and skip through the commercials.

3 – Google – For helping me find information every day.

2 – Skype – For making it possible for my parents to watch their granddaughters grow up.

1 – Maid Brigade – For giving me extra time in my day….time is priceless.

What are you thankful for? 

Note: This post was originally published in Customer Connection on 11/24/2008.

About the Author

Leslie Pagel

Leslie Pagel

As vice president of customer experience, Leslie is responsible for incorporating the voice of Walker’s customers into the solutions development process. To do this, Leslie spends the majority of her time interacting with Walker account teams, clients, and prospective clients to understand their business challenges. She coordinates several listening posts that are used to drive strong client relationships and enhance our consulting and technology capabilities.

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