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Leslie Pagel Customer Focused Innovation By Leslie Pagel
Leslie Pagel, Walker’s Vice President of Customer Experience, discusses new innovations for leveraging the customer perspective to drive business performance.
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About the Author

Leslie Pagel

Leslie Pagel

As vice president of customer experience, Leslie is responsible for incorporating the voice of Walker’s customers into the solutions development process. To do this, Leslie spends the majority of her time interacting with Walker account teams, clients, and prospective clients to understand their business challenges. She coordinates several listening posts that are used to drive strong client relationships and enhance our consulting and technology capabilities.

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